Handling “No-Show” Buyers/Tenants

Handling “No-Show” Buyers/TenantsOne of our members had a question on how to reduce the amount of “no shows” he has… that is, people who set an appointment to look at the property, then don’t show-up.  It stinks to drive to, and wait for a tentative buyer or tenant, only to waste your time.

A few thoughts:  One, is you can put the properties on the MLS… using either a regular listing, or a flat fee listing. (one in which you pay to list it but there’s no commissions paid to the listing agent)  In those cases, you can have the buyers Realtor show the property. (if a buyers Broker contacts you)

Or, find a local Realtor who’s willing to show the property for a cut of the $. Most will do it for half of one months rent if the person takes it. (we do both of the above, depending on the deal)

Another idea is hire a “salesperson”. It’s his/her job to do ALL of your showings for you. Then someone else deals with the no shows. As you grow, you’ll want to do this anyway. Pay them a % or flat fee… it lets you spend your time finding deals too.

Another way some people do this, is have them drive by the house and take a look, and have them call you back if they’re still interested. When they do and are, have them complete an application before taking them “through” the house.  If they’ve driven by, AND completed and faxed or emailed you an application, it’s a pretty good bet they’ll show up to look at the inside…

Still another way to handle it, is either (A) if the place is empty, put a lock-box on it and just give people the combination, or (B) have the SELLER show the house.  I know… you lose control and risk them “going around you”, but most won’t.

Most have no idea how to close the deal, what paperwork, etc., so they need you to make it all work.  I know people who run big companies and show ALL the properties that way. If you choose this, make sure you have the seller sign something protecting you.

Finally, and likely the best way for a smaller, new investor, is schedule an “open house” where you show the house to all interested parties at one time. Not only does it create competition, but certainly “someone” will show up, lol.

You “can” call the prospects and confirm the appointment, but that’s typically a mistake… because it gives them a great opportunity to back out and cancel the appointment.  I’d rather waste time and hope they show, than help them cancel, lol.

Finally, if this is happening to you on a regular basis… the no shows… you may want to evaluate/change what you’re saying to people on the phone as well. In any case, no shows are a part of the business… so don’t get too hung up about it.

Nick Cifonie


8 Responses to “Handling “No-Show” Buyers/Tenants”

  1. Ruthie Bi says:

    As a Newbie, I am continuously exploring online for articles that can help me. Thank you

  2. John Reeser says:

    Wow, amazing blog layout! How long have you been blogging for? you make blogging look easy.

  3. Wayne Hyatte says:

    I like the approach you took with this topic. It isn’t typical that you discover a subject so concise and enlightening.

  4. Sam Mateus says:

    Wonderful i am very glad for this article. A Beautiful example of an article.

  5. I need a sample expired listing letter to send out. I am new and want to make sure that I send out the right letter to the homeowners. Thank you.

  6. I was just browsing for relevant blog posts for my project research and I happened to stumble upon yours. Thanks for the useful information!

  7. Louise says:

    Surprisingly article. I just stumbled upon your blog and thus wanted to claim that I have really enjoyed reading your blog posts. Any way I’ll be subscribing to your feed then I hope you blog post once more rapidly.

  8. home gym says:

    Hi there! Is it alright that I go a bit off topic? I am trying to view your website on my iPad but it doesn’t display properly, do you have any suggestions? Thanks for the help I hope!

Leave a Reply

You must be logged in to post a comment.